Responsible Gaming

Our Commitment to Safe Gaming

At POM Club NSW, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and for enjoyment purposes only.

Age Verification

In Australia, you must be at least 18 years of age (or the legal age in your state or territory) to gamble online. We take age verification seriously and reserve the right to request proof of age at any time. It is your responsibility to ensure you meet the legal requirements in your jurisdiction before accessing Neosurf casino services through our site.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Please be aware of these warning signs:

• Spending more money or time gambling than you intended
• Chasing losses by gambling more to recover lost money
• Hiding gambling activities from family, friends, or healthcare providers
• Experiencing anxiety, depression, or stress related to gambling
• Using gambling as an escape from problems or emotional distress
• Neglecting work, study, or relationships due to gambling
• Borrowing money or accumulating debt to fund gambling
• Failed attempts to control, cut back, or stop gambling
• Feeling restless or irritable when attempting to reduce gambling
• Loss of interest in other hobbies and activities

Self-Help Tools & Responsible Gaming Features

Most reputable Neosurf casinos offer responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino if you feel you are losing control
• Take a Break: Request a cooling-off period to step away from gambling

We encourage you to use these tools proactively to maintain a healthy gaming experience.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Confidential support, counselling, and resources for problem gambling in Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential support for problem gambling.
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for responsible gambling.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-522-4700 (confidential and free)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Information and support resources for problem gambling prevention.

If You Need Help

If you recognize any warning signs in your own behaviour or that of someone you care about, please do not hesitate to seek help. Problem gambling is a serious issue, but recovery is possible with proper support. Reach out to one of the organizations listed above or speak with a healthcare professional. Help is confidential, non-judgmental, and available.

Remember: Your wellbeing is more important than any game. Play safely, play responsibly, and enjoy gaming as entertainment only.